Our Story
PRIVACY POLICY
Effective Date: July 1, 2026
1. Introduction
Welcome to Gaikwad Classes (“Company,” “we,” “our,” or “us”). We are committed to protecting the privacy, confidentiality, and security of the personal information entrusted to us by our students, parents, guardians, website visitors, and other users.
This Privacy Policy explains how Gaikwad Classes collects, uses, stores, shares, processes, and protects personal information when you visit our website, enroll in our educational programs, communicate with us, or interact with us through digital channels, including Meta WhatsApp Business Platform, Rich Communication Services (RCS), email, telephone, SMS, and other communication platforms.
This Privacy Policy is intended to comply with applicable Indian laws, including the Information Technology Act, 2000, the Digital Personal Data Protection Act, 2023 (where applicable), and industry best practices for data privacy and information security.
By using our website or services, you consent to the practices described in this Privacy Policy.
2. Information We Collect
Depending upon your interaction with Gaikwad Classes, we may collect the following categories of information.
A. Personal Information
This may include:
- Full name
- Parent or guardian name
- Residential address
- City, State and PIN code
- Mobile number
- Email address
- Date of birth
- Gender (where required)
- Educational qualifications
- School or college details
- Course preferences
- Student identification details
- Photographs submitted for admission
- Emergency contact information
We collect only information reasonably necessary to provide our educational services.
B. Academic Information
For educational purposes, we may collect:
- Academic records
- Examination scores
- Attendance records
- Assignment submissions
- Performance reports
- Counseling records
- Course enrollment history
- Learning progress
- Feedback forms
Such information is used solely to deliver and improve educational services.
C. Device and Technical Information
When you access our website or online services, certain technical information may be collected automatically, including:
- IP address
- Browser type and version
- Device type
- Operating system
- Language preferences
- Time zone
- Pages visited
- Referral URLs
- Access dates and times
- Website usage statistics
- Crash reports and diagnostic information
This information helps us maintain website performance, security, and user experience.
D. Cookies and Similar Technologies
Our website may use cookies, web beacons, pixels, local storage, and similar technologies to:
- Remember user preferences
- Improve website functionality
- Measure website performance
- Analyze visitor behavior
- Maintain secure sessions
- Personalize user experience
- Prevent fraudulent activity
Users may disable cookies through their browser settings; however, certain website features may not function correctly.
E. WhatsApp and RCS Message Data
When you communicate with Gaikwad Classes through Meta WhatsApp Business Platform or RCS Business Messaging, we may collect:
- Mobile phone number
- Display name
- Message content voluntarily sent by you
- Attachments submitted
- Inquiry details
- Conversation history
- Delivery status
- Read confirmations (where available)
- Customer support interactions
- Opt-in and opt-out preferences
- Timestamp information
We do not send promotional communications through WhatsApp or RCS unless permitted under applicable laws and platform policies or where appropriate consent has been obtained.
3. Purpose of Data Collection
Gaikwad Classes collects personal information only for legitimate educational and business purposes, including:
- Processing admission applications
- Course registration
- Student verification
- Identity confirmation
- Academic administration
- Attendance management
- Examination management
- Issuing notices and updates
- Providing study materials
- Responding to inquiries
- Delivering customer support
- Processing payments
- Sending receipts and confirmations
- Maintaining student records
- Improving educational services
- Conducting internal analytics
- Ensuring platform security
- Preventing fraud
- Meeting legal and regulatory obligations
- Managing WhatsApp and RCS communications
- Sending important service-related notifications
We do not collect personal information for purposes incompatible with those described in this Privacy Policy.
4. Consent for WhatsApp & RCS Data Processing
Where communications occur through WhatsApp Business Platform or Rich Communication Services (RCS), Gaikwad Classes processes information in accordance with applicable platform policies and Indian law.
By voluntarily providing your mobile number and initiating or consenting to communication, you authorize us to send messages relating to:
- Admission inquiries
- Enrollment confirmations
- Class schedules
- Examination updates
- Fee reminders
- Study material notifications
- Academic announcements
- Student support
- Parent communications
- Customer service responses
Where promotional communications are sent, they will be based on applicable consent requirements and platform policies. You may withdraw your consent or opt out of non-essential communications at any time by contacting us or following the unsubscribe instructions provided in the message.
5. Legal Basis for Processing
Gaikwad Classes processes personal information on one or more of the following lawful bases, as applicable:
- Your consent.
- Performance of a contract or pre-contractual steps related to educational services.
- Compliance with legal or regulatory obligations.
- Protection of vital interests where necessary.
- Legitimate interests such as improving educational services, securing our systems, preventing fraud, resolving disputes, and communicating important operational information, provided such interests do not override your fundamental rights.
Where consent is the basis for processing, you may withdraw that consent at any time, subject to legal or contractual limitations.
6. How We Use Collected Data
The information collected by Gaikwad Classes may be used to:
- Deliver educational programs and related services.
- Verify admissions and maintain student records.
- Communicate with students and parents.
- Send academic notices and reminders.
- Respond to inquiries and support requests.
- Provide updates through WhatsApp, RCS, email, SMS, or telephone.
- Process fee payments and issue receipts.
- Improve website functionality and learning resources.
- Analyze usage trends to enhance service quality.
- Detect, prevent, and investigate fraud or unauthorized activities.
- Protect the security and integrity of our systems.
- Comply with legal obligations and regulatory requirements.
We use personal information only to the extent reasonably necessary for these purposes and implement appropriate safeguards to protect your privacy.